Garmin Connec AutoSync FAQs

Please read these Frequently Asked Questions about the Garmin AutoSync:  

 

  • Help, I synced to Garmin Connect but it's not showing in TrainingPeaks!

    • Due to the overwhelming response to our Garmin AutoSync the queue can run a little slowly during peak hours which can result in a short wait before the files sync.  Please be patient and your workout should appear shortly.  If you still do not see the activities, check the connection on Garmin Connect to make sure TrainingPeaks is still listed as a Permission.
  • How much of my Gamin Connect data will sync to TrainingPeaks?

    • Currently you have the option to sync only new workouts upload after the Autosync is set up or your entire Garmin Connect history.
    •  DO NOT disconnect accounts and reconnect if you are still waiting for your history to sync- this will disable history from being sent from Garmin Connect.  History sync is taking, on average, 7-10 days.
  • I just synced my accounts, but I am not seeing workouts in TrainingPeaks yet.  Why not?
    • Your Connect workout history will not be sent to your TrainingPeaks account until after you sync a new workout completed after you set up the sync in Garmin Connect™.  Also, you won't see any workouts dated prior to the day you connected your accounts.  It can take 48-72 hours for historic data to show up after syncing a new workout.

  • Do I want to sync my entire Connect history when setting up the AutoSync?

    • If you've been uploading to TrainingPeaks daily and into Garmin Connect™, don't choose to add your entire history or you'll end up with duplicate workouts!  There is no automated way to remove those duplicated workouts, but you can manually remove by deleting from the calendar.

    • If you want to sync your history, please check the History box when first connecting accounts. DO NOT disconnect accounts and reconnect if you are still waiting for your history to sync- this will disable history from being sent from Garmin Connect.  History sync is taking, on average, 7-10 days.
  • How do I disconnect the AutoSync from my Garmin Connect™ account to my TrainingPeaks account?
    • If you need to disconnect your Garmin Connect™ account from TrainingPeaks, you can do so from the autosync setup page here:  http://home.trainingpeaks.com/garminconnect

    • You may also want to check in Garmin Connect under Settings > Account Information to be sure it's detached there as well.
    •  DO NOT disconnect accounts and reconnect if you are still waiting for your history to sync- this will disable history from being sent from Garmin Connect.  History sync is taking, on average, 7-10 days.
  • How does the AutoSync handle my Multisport file?  Will it transfer to TrainingPeaks?

    • If your multisport file is downloaded into Garmin Connect™ as one multisport file, it will be separated into each sport type when sent over to TrainingPeaks.  For example, a Swim, Bike and Run multisport file will be synced into individual Swim, Bike and Run workouts.
  • Will manual workouts entered in Garmin Connect™ sync as well?
    • No, only workouts with workout device files will be synced.  You will want to manually enter those workouts into TrainingPeaks as well.

 

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