My WKO4 is functioning very slowly. What can I do to help it speed up?

There are a number of things that can cause WKO4 to function slowly. Here are a few things to investigate.

1. Are you storing your WKO4 data in the cloud?

Some users store their WKO4 data in third-party cloud solutions such as OneDrive or Dropbox. This can really slow down the software and can even cause errors in your data. We recommend storing your data on your local hard drive, such as in Documents on PC and in your main user folder on Mac.

2. The software may be compiling a lot of data.

In order to maintain high speed standards, WKO4 calculates and stores compiled reports. Once compiled, the system provides rapid use of all reports and charts. 

Sometimes a new build of WKO4, a new athlete added to WKO4, new workouts, or other factors will force recalculations of data, which will initially slow the software until the recalculations have completed. Here's the simplest way to get everything back up to speed:

  1. Click on an athlete in the Left-Hand Explorer.
  2. Open a large dashboard chart (such as the "Cycling" dashboard) and select the All Workouts range in the Right-Hand Explorer. 
  3. Allow the dashboard time to populate (this can take several minutes depending on how much data the athlete has).
  4. Once the dashboard has loaded, repeat this process with the Power Duration Model dashboard. These two dashboards contain a large portion of the core calculations, so allowing these to fully populate should speed up the program.

3. Do you have a large number of charts open?

As users open and experiment with charts and reports, it is easy to forget to close the charts they're no longer using. Having a large number of charts open at one time can force a huge number of calculations to stay up to date and thus slow down the software considerably. Be sure to check how many charts are open both at the athlete level and at the workout level. 

If you're still experiencing trouble with WKO4 after checking these three things, please submit a help ticket so that we can try to help determine the issue. 

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