How to Clear the Cache and Manually Recalculate Charts in WKO5

To maintain optimum program speed, WKO calculates and saves data to ensure fast-loading reports and charts. If directed to do so by tech support, you can delete the cached calculations as explained here, though please note that the recalculation can take some time.

Delete an athlete's cache on Mac

  • In WKO, click Help > Locations > Data Store to open your data folder in Finder; leave this Finder window open
  • If you have more than one athlete and aren't sure which athlete folder you need, here's how to determine which athlete folder it is:
    • In WKO5, view any workout for that athlete and create a custom chart with one data series: filepath
    • The report will tell you which athlete folder contains the athlete's information
  • Close WKO
  • In the Finder window of your data folder,  open the athlete's folder
  • Within the athlete's folder, there is a Cache5 folder; drag the Cache5 folder into the trash
  • Restart WKO
  • Allow time to recalculate charts and reports

Delete an athlete's cache on PC

  • In WKO, click Help > Locations > Data Store to open your data folder in Windows Explorer; leave this Explorer window open
  • If you have more than one athlete and aren't sure which athlete folder you need, here's how to determine which athlete folder it is:
    • In WKO5, view any workout for that athlete and create a custom chart with one data series: filepath
    • The report will tell you which athlete folder contains the athlete's information
  • Close WKO
  • In the Explorer window of your data folder, open the athlete folder within your data folder
  • Within the athlete's folder, there is a Cache5 folder; delete the Cache5 folder
  • Restart WKO
  • Allow time to recalculate charts and reports
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