How to Clear the Smart Segments Cache In WKO5

To maintain optimum program speed, WKO calculates and saves data to ensure fast-loading reports and charts. If your Smart Segments seem to be slow or having problems, you can delete the segment cache and force a recalculation of the data, as explained here.

Delete the Smart Segments cache on Mac

  • Close WKO
  • Open Finder and navigate to your data folder, typically in one of the following locations:
    • Users>UserName
    • Documents
  • Open the Smart Segments folder within the data folder
  • Within the Smart Segments folder, there is a Smart Segments.wko5cache file; drag this into the trash
  • Restart WKO
  • Allow time to recalculate segments

Delete the Views cache on PC

  • Close WKO
  • Open Explorer and navigate to your data folder location (typically in Documents)
  • Open the Smart Segments folder within your data folder
  • Within the Smart Segments folder, there is a Smart Segments.wko5cache file; delete this file
  • Restart WKO
  • Allow time to recalculate segments
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