The TrainingPeaks Virtual community is an awesome group of like-minded committed athletes who share a focus on training and racing. While there hasn’t ever been a problem with the online chat available in-game, as part of TrainingPeaks Virtual's mission to define the future of online sport we intend to lead the industry in providing a safe space for everyone to ride in.
Disable Chat Feature:
To disable the entire chat feature, please click "Options" > "UI Settings" > "Left"> uncheck "Show Chat Messages"
Mute/Block Messages:
TrainingPeaks Virtual now gives everyone the ability to self-moderate what they see and experience online. If there’s some chat or behavior you don’t want to see, then you can now just click on it and choose between two options:
- Mute. Temporarily mute messages from that person for just the rest of your session.
- Block. Permanently block messages from that person for the current, and all future, sessions. This option will also prevent them from seeing your messages, joining you, following you or receiving any notifications about you etc.
These actions take effect immediately, and are completely under your own control, giving you maximum and instant flexibility over the environment you ride in. There are also full audit logs and additional centralized checks for anyone receiving multiple blocks. Additional global action can and will be taken on top of the individual actions if needed.