Communication is now an efficient two-way street! TrainingPeaks Messaging allows Premium athletes and coaches to stay connected like never before. Premium, coached athletes can now reach out to their coaches for instant feedback, while coaches can easily manage direct or group conversations with their teams. By bringing these interactions directly into the platform, located in both the web and mobile apps, everyone stays on the same page, ensuring every workout is backed by the support needed to succeed.
Web
- Log in to your Premium Athlete or Coach Account
- Click the comment icon
in the top right of the top menu
- Click the + to start a new conversation
- For coaches, select the athlete(s) and assistant(s), if applicable, you want in the conversation
- For athletes, select the coach(es) you want in the conversation
- Write the message and click the send icon
- Your conversations will be listed in the message center
Mobile
- Log in to your Account
- Tap the comment icon
- Click the + to start a new conversation
- For coaches, select the athlete(s) and assistant(s), if applicable, you want in the conversation
- For athletes, select the coach(es) you want in the conversation
- Write the message and tap send
- Your conversations will be listed in the message center
Please note that access to this feature is currently limited to Premium athletes and coaches aged 18 and older.
What's coming next:
- Ability to turn messaging on and off. If you didn’t want to use it at all, you'll have the option to do just that.
- Office hours, allowing you to set expectations for the athlete on when you will be available and will message back.
- Setting message limits. This will allow you to say, for example, my coaching package allows a certain number of messages per month, and be able to set those.
- Adding attachments, such as photos, videos, files, and documents.
- Threaded replies to make it easier to track replies.
- Push notification settings on mobile. So you can turn off the messaging notifications, etc.